Privacy Policy

Privacy Policy

Introduction

Welcome to Lakewood ADD-ADHD Therapy’s online presence at https://lakewood-add-adhd-therapy.denvermentalhealthcare.com (hereinafter referred to as “our website” or “we”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our services, websites, and applications.

Scope

This policy covers all aspects of our online operations, including but not limited to:

  1. Our primary website located at https://lakewood-add-adhd-therapy.denvermentalhealthcare.com.
  2. Any mobile applications or services offered by Lakewood ADD-ADHD Therapy.
  3. Interactive features on our websites, such as user forums or chat rooms.
  4. Communication channels including emails, newsletters, and SMS messages sent from us.

Please note that this policy does not extend to external platforms, apps, or services you access through links on our site, as they have their own privacy notices and are not governed by ours.

Processing Activities

This Privacy Policy guides how we process your personal data in the following scenarios:

  1. Account Creation: When you sign up for an account with us, we collect account information such as your name, email address, and password.
  2. Transactions: If you make a purchase on our site or use our services, we process payment details, financial information, and order history.
  3. Communication: We may contact you via email, phone, or text for service updates, newsletters, or promotional offers (with your consent).
  4. Feedback and Reviews: Personal data like feedback, ratings, and reviews are collected to improve our services.

Personal Data Collection

We gather various types of personal information, including:

  1. Account Details: This includes your user name, email address, and password hash for secure login.
  2. Payment Information: Credit or debit card numbers, expiration dates, and billing addresses are collected for transactions.
  3. Financial Records: We may retain records of financial transactions for accounting and legal purposes.
  4. Purchase History: Data related to your purchases, such as products bought, quantities, and delivery addresses.
  5. Mobile Device Identifiers: Unique device IDs or IP addresses can be used to enhance user experience and for security purposes.
  6. Location Data: Information about your location (with consent) is collected for tailored service offerings.
  7. Feedback and Comments: Any comments, reviews, or feedback you provide helps us improve our services.
  8. Social Media Profiles: We may collect data from social media platforms if you choose to connect your account with these services.
  9. Product Interaction: Details about the products you view, search for, or interact with on our website.

We obtain this information through direct user input, tracking technologies, and third-party service providers who assist us in providing our services.

Cookies

Lakewood ADD-ADHD Therapy uses cookies to enhance your experience and improve the performance of our website:

  1. Strictly Necessary Cookies: These ensure basic functions like login and navigation work correctly.
  2. Preference Cookies: Tailoring content and user preferences for a personalized experience.
  3. Analytics Cookies: Used by analytics providers to track site usage, collect statistics, and offer insights into how our website is used.

Users can manage their cookie choices through our Cookie Manager, allowing you to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of specific purposes, such as providing services, fulfilling transactions, or complying with legal obligations. Once these purposes are met, we securely delete or anonymize your data in accordance with applicable laws.

Security Measures

We implement robust security measures to safeguard your personal information:

  1. Data Encryption: We use encryption protocols to protect data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy standards.
  3. Access Controls: Only authorized personnel have access to sensitive data, and they are required to maintain confidentiality.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are directed toward adults seeking therapy-related resources.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access and Rectification: Request access to your data or make corrections if it is inaccurate.
  2. Erasure and Restriction: Ask for the deletion of your data or limit its use in certain circumstances.
  3. Data Portability: Obtain a copy of your data in a structured format, portable across services.
  4. Objection and Non-Discrimination: Object to processing based on legitimate interests or ground concerns, and enjoy non-discriminatory treatment.
  5. Appeals/Complaints: File appeals or complaints with our privacy team or relevant authorities.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be prominently displayed on our website, and updated policy versions will be linked from this page. We encourage you to review this policy periodically for any revisions.

Contact Information

For any privacy-related inquiries, feedback, or data access requests:

Email: [email protected]

Postal Address: Lakewood ADD-ADHD Therapy, [Address], [City, State, ZIP Code]

We are committed to addressing your concerns and inquiries regarding privacy and data protection.